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Privacy Policy

Effective Date: 13/05/2025

​Welcome to Origin Therapy. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website.

Who We Are 

Origin Therapy is a private therapy practice based in London, UK. Our website address is: .

What Information We Collect

We collect personal information you voluntarily provide when contacting us, such as:

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  • Name

  • Email address

  • Phone number

  • Any details you include in your message

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We do not collect medical or health information through the website. Please do not include sensitive personal or clinical details when using our contact form.

How We Use Your Information

We use the information you provide solely to:

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  • Respond to your enquiries

  • Communicate with you about appointments or services

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We do not use your data for marketing or share it with third parties.

How We Store and Protect Your Information

We take data security seriously and implement appropriate measures to protect your data, including:

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  • Secure email and contact form handling

  • Website protected via HTTPS encryption

  • Limiting access to authorised persons only

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We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including for legal and professional record-keeping.

​Your Data Rights

Under the UK GDPR, you have rights including:

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  • The right to access, correct, or delete your personal data

  • The right to withdraw consent (where applicable)

  • The right to object to or restrict data processing

  • The right to data portability

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To exercise your rights, please contact us directly.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

Cookies

Our website is hosted on Wix and may use cookies to enhance performance, security, and usability. These may include:

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  • Essential cookies – Required for website functionality and security (e.g., load balancing, session identification)

  • Analytical or performance cookies – May collect anonymised data to help us understand site usage

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We do not use cookies for advertising or behavioural tracking.

You can control cookie settings through your browser or by adjusting your preferences via our cookie banner (if enabled).

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For more details, please refer to Wix’s cookie policy.

Mental Health Emergencies

Please note that Origin Therapy is not a crisis or emergency mental health service. We are unable to provide immediate or emergency support via this website, email, or phone.

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If you or someone you know is in crisis or immediate danger, please contact one of the following services:

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  • Call 999 in an emergency

  • NHS 111 – for non-emergency medical advice

  • Samaritans – Call 116 123 (free, 24/7) or visit https://www.samaritans.org

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We strongly encourage you to seek urgent support from the appropriate services if you are in crisis.

Policy Changes

We may update this policy periodically. Updates will be posted on this page with the new effective date.

Contact Us

If you have any questions or concerns about this policy or your data, please contact:

Origin Therapy
Email: Origintherapy@outlook.com
Phone: 07860747996

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